Delivery coverage
Books & Beyond delivers to all addresses (excluding PO. BOX) within Indonesia only. We strongly suggest than you give more details (name of the company, floor, unit number, contact person, etc) if the shipping address are office location.
Delivery charge and time
All deliveries are by local courier, delivery charges and times will vary depending on the shipping address and product availibility. We will make sure all of your items are delivered within the estimated delivery time frame. However, due a certain conditions (severe weather, natural disasters, flight delays, etc.), a delivery can sometimes be delayed.
Undelivered Package
As regulated by our courier:
- If the address not found, the carrier will return the packages to us
- If after they find the delivery address empty, they will retry 2 times before return the packages to us
When these conditions occured, we will contact you for a new delivery instruction.